With EFOY Cloud, you can access your EFOY Fuel Cells from anywhere and monitor ongoing operation via laptop, tablet or smartphone. All you need is an internet connection to your fuel cells.
Our EFOY Cloud is now equipped with new features! Take a look at the tutorials to discover the new features in a quick and easy way.
Most EFOY Fuel Cells are used in remote locations and require the option of secure remote access.
Have a look at our step-by-step introduction guide and set up your EFOY Cloud access in just a few clicks.
By loading this YouTube Video you agree to the terms of services and privacy policy of Google.
Keep an eye on everything – anytime and anywhere
Keep track of the current operating status of each of your fuel cells, historical data or fill levels of EFOY fuel cartridges, for example. Configure battery parameters as required and receive firmware updates fully automatically. Automated warning messages can inform you via email about upcoming fuel cartridge changes or if the battery voltage falls below the limit.
Find out all the important details about your EFOY Fuel Cell: Level of fuel in the cartridges, operating status, voltage, power output and many more!
Conveniently optimize the charging parameters remotely and avoid unnecessary service trips.
View past charging processes and activities of the EFOY Fuel Cell clearly in a diagram and export data to plan future use even better.
Assign rights or roles to specific people or defined user groups in your team, such as internal or external service technicians, and improve your EFOY support.
Always stay informed about important events in your EFOY Fuel Cell: Be notified individually according to your settings, e.g. when the fuel cartridges are low or the connection is interrupted, as well as error messages.
Get support from service technicians in the control center when configuring important parameters.
Tutorials – New features in the EFOY Cloud
Users without an EFOY Cloud account can now be invited directly to a group via mail. The potential user also receives instructions on how to create an account in this e-mail. The invitation date and the invited e-mail address are visible in the group. After the first successful login, the new user account will automatically appear in the group. In order to assign a group of users to a device, the EFOY requires a Platinum License.
By loading this YouTube Video you agree to the terms of services and privacy policy of Google.
By loading this YouTube Video you agree to the terms of services and privacy policy of Google.
Use Tags to filter or sort the devices according to your specific requirements. Personal Tags (My Tags) can be used only by yourself, Group Tags can be displayed and applied by all users in a group. In order to see the tags on the EFOYs that other group members have added, you must be part of this group and have access to the device – this requires an active Platinum License of the EFOY.
Your purchase includes a 6- or 12-month Platinum License for your device. When you claim your EFOY in the cloud, you will be asked whether you want to start the license immediately or later. For EFOY 80 / 150 is a 6 months Platinum License included. For EFOY Pro 900 / 1800 / 2800 is a 12 months Platinum License included.
By loading this YouTube Video you agree to the terms of services and privacy policy of Google.
By loading this YouTube Video you agree to the terms of services and privacy policy of Google.
Select the required EFOYs to apply multiple licenses to multiple EFOYs at the same time. Enter all your license keys in the text field and receive a summary of which license keys have been applied and which are remaining. Please note that you must be the owner of EFOY to add a license. Two licenses can always be used; one active and one follow-up.
We are continuously optimizing the EFOY Cloud to offer you innovative functions.
Would you like to be informed about our latest features? Simply subscribe to our newsletter.
When developing the EFOY Cloud, the security of the application is our top priority. This also includes compliance with the latest standards for system architecture, data protection and access management. For this reason, the EFOY Cloud is hosted on Microsoft Azure, which offers a wide range of security applications and functions.
Microsoft Azure is hosted in data centers managed and operated by Microsoft. These data centers are geographically separated from each other. They meet crucial industry standards such as ISO/IEC 27001:2013 and NIST SP 800-53 for maximum security and reliability.
The servers that SFC Energy uses for Microsoft Azure are located in Europe and meet European compliance requirements.
The EFOY Fuel Cells from SFC Energy communicate with the EFOY Cloud platform via the secure MQTT protocol (Message Queuing Telemetry Transport). The security of the transmission is guaranteed by a TLS protocol in accordance with the TLS 1.2 standard signature algorithm. Communication between the EFOY fuel cells and the EFOY Cloud is hashed and signed using ECDSA (Eliptic Curve Digital Signature Algorithm).
SFC Energy ensures a secure login and connection to the EFOY Cloud by implementing Auth0. Auth0 is certified according to ISO 27001, ISO 27018 and SOC 2 Type 2 by a third party. It complies with HIPPA and GDPR regulations.
The functions of the EFOY Cloud depend on the license level selected for the corresponding EFOY Fuel Cell. Each license level is specifically linked to the respective device.
